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Apple confirms HomePods can leave marks on wood surfaces, updates support page with notice


Yeah, so this can be a bummer. Now that the HomePod is out within the wild, reviews have began trickling in from customers complaining concerning the $349 good speaker’s unlucky facet impact on wooden furnishings. A fast journey to Twitter reveals varied types of HomePod-sized rings left on desks and desk tops.

Apple has since confirmed the problem on its assist web page, noting, “It’s not uncommon for any speaker with a vibration-dampening silicone base to depart gentle marks when positioned on some picket surfaces.”

The difficulty appears to be considered one of chemistry. “The marks could be attributable to oils diffusing between the silicone base and the desk floor, and can usually go away after a number of days when the speaker is faraway from the picket floor.”

For what it’s price, we didn’t run into the problem in our personal testing, and the complaints seem like fairly scattershot. However the averse interplay between wooden and silicone is a identified problem, as Apple handily factors out. In truth, customers have complained of comparable points with merchandise just like the Echo Dot.

After all, that’s all of the extra purpose that this problem ought to have been addressed earlier than the product hit the market. If the marks don’t go away, the corporate suggests, “wiping the floor gently with a tender damp or dry material could take away the marks. If marks persist, clear the floor with the furnishings producer’s really helpful cleansing course of.”

Past that, nicely, “in the event you’re involved about this, we advocate putting your HomePod on a unique floor.”

There are additionally loads of helpful tips about varied woodworking boards in the event you’re amongst those that’ve run into the problem. Right here’s a useful web page describing what could be achieved to counteract the injury. In some instances, it could require a refinish.

And, no joke, utilizing one thing as a type of massive coaster or different bumper won’t be a horrible thought, both. A minimum of till Apple points some sort of a repair right here. If the problem does grow to be widespread, maybe we’ll see one thing akin to the iPhone four case program that arrived within the wake of Antennagate.

Updated: February 14, 2018 — 9:19 pm

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